1. Digital-only service
PostSaathi is an online software service. Nothing is physically shipped, and shipping charges do not apply.
2. Account and trial delivery
Your account is created after mobile OTP verification and required onboarding details are completed. If a free trial is available and you are eligible, it is normally assigned immediately and its dates are shown in your Plan & Billing screen.
3. Paid-plan activation
After Cashfree verifies a successful payment, the purchased plan is normally activated within a few minutes. The applicable start date, expiry date, plan limits and payment receipt are shown in your PostSaathi account. Manual renewals begin a new cycle according to the dates shown at checkout.
4. Content generation and publishing
AI generation begins when you submit a supported request and is subject to plan limits and provider availability. Drafts are delivered to your workspace for review. Instagram publishing occurs only after approval and depends on a valid connected account, media availability and Meta platform processing.
5. Delays or activation problems
Payment confirmation, AI generation or social publishing may occasionally be delayed by banks, Cashfree, AI providers, Meta or network outages. If a paid plan is not visible within 30 minutes of a successful payment, contact support with your order reference. Do not make a second payment until the first payment status is checked.
6. Support
Email [email protected] or call +91 70160 15677. Please include your registered mobile number and order reference for payment-related support.