1. Who we are
PostSaathi is a social media content creation, approval, scheduling and publishing platform owned and managed by WEL ENTERPRISE ("WEL ENTERPRISE", "PostSaathi", "we", "our" or "us"). This policy applies to the PostSaathi website, account portal and related services.
2. Information we collect
We collect information needed to provide and secure the service, including:
- Account information such as mobile number, OTP verification status and login activity.
- Business profile information such as business name, email address, category, products, services and brand preferences.
- Content you provide or create, including topics, prompts, captions, hashtags, images, videos, drafts, approvals and schedules.
- Connected social account information, account identifiers and access credentials required to publish content with your permission.
- Subscription and transaction details such as selected plan, amount, order ID, payment status and receipt information. We do not store complete card, bank or UPI credentials.
- Technical information such as IP address, browser, device, cookies, diagnostic logs and security events.
3. How we use information
- Create and maintain your account and business workspace.
- Generate, store, approve, schedule and publish social media content.
- Process subscriptions, verify payments, issue receipts and provide support.
- Protect accounts, prevent misuse, troubleshoot failures and improve reliability.
- Communicate service, payment, security and policy updates.
- Comply with applicable legal, regulatory and accounting obligations.
AI-generated content may use the business context, prompts and media you submit. You should review all generated content before approving or publishing it.
5. Cookies and login sessions
PostSaathi uses essential cookies to keep you signed in, maintain account security and remember necessary session state. Blocking essential cookies may prevent login and workspace features from functioning.
6. Retention and security
We retain account, content, transaction and operational records for as long as needed to provide the service, resolve disputes, meet legal obligations and maintain legitimate business records. Retention periods may vary by record type.
We use reasonable technical and organisational safeguards, including access controls and protection of stored social credentials. No internet service can guarantee absolute security, so please protect your device and promptly report suspected unauthorised access.
7. Your choices and rights
You may update business profile information inside your account. You may also request access, correction or deletion of eligible personal information by contacting us. Some records may be retained where required for payments, fraud prevention, legal compliance or dispute resolution.
PostSaathi is intended for business users who are at least 18 years old. We do not knowingly offer accounts to children.
8. Changes to this policy
We may update this policy when our services, providers or legal requirements change. The effective date above will be updated when material revisions are published.
9. Contact
WEL ENTERPRISE
57/1 Ground Floor, 12th Cross, Pappya Reddy Layout,
Garvebhavi Palya, Bengaluru, Karnataka 560068, India
Email: [email protected]
Phone: +91 70160 15677